Effective Date: [09/12/2024]
At Industry Modernism, your privacy is important to us. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy outlines our practices regarding the information we collect when you visit our website, interact with our showroom, use our services, or communicate with us in other ways.
1. Information We Collect
We collect various types of information from you to provide a personalized and efficient shopping experience. This information includes:
- Personal Identification Information: This includes your name, billing and shipping addresses, phone number, email address, and payment details. We collect this information when you make a purchase, register an account, or communicate with us.
- Order and Transaction Information: Information about your purchases, such as product details, order history, and delivery preferences.
- Browsing and Device Information: When you visit our website, we collect information such as your IP address, browser type, browsing history, device type, and the pages you visit. This helps us understand how you use our site and improve your experience. We use cookies and similar technologies for this purpose.
- Communication Data: Records of your communications with us, including emails, phone calls, and messages through our website or social media channels.
- Survey and Feedback Information: We may collect your feedback, responses to surveys, and comments to improve our products and services.
- Location Information: With your consent, we may collect information about your location to provide location-based services, such as finding the nearest store or delivery options.
2. How We Use Your Information
We use your information for various purposes, including:
- Processing Orders: To process your orders, manage payments, arrange shipping, and provide order confirmations and updates.
- Customer Service: To provide customer support, respond to your inquiries, and handle returns, refunds, or complaints.
- Marketing and Promotions: To send you promotional materials, newsletters, and special offers that may be of interest to you. You can opt-out of receiving these communications at any time by following the unsubscribe link or contacting us directly.
- Personalization: To tailor your shopping experience, such as recommending products based on your preferences and past purchases.
- Website Improvement: To analyze website usage and improve our site, products, and services based on your interactions and feedback.
- Security and Fraud Prevention: To protect our customers, employees, and business against fraud and unauthorized activities.
- Legal Compliance: To comply with legal obligations, respond to legal requests, and protect our legal rights.
3. How We Share Your Information
We respect your privacy and only share your information with third parties in the following circumstances:
- Service Providers: We work with trusted third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, shipping, marketing, IT support, and customer service. These service providers have access to your information only to perform these tasks on our behalf and are obligated to protect your information.
- Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred as part of that transaction. We will notify you if your data becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.
- Protecting Rights and Safety: We may share your information to protect the rights, property, or safety of Industry Modernism, our customers, employees, or others.
- Aggregated and Anonymized Data: We may share aggregated, anonymized data that cannot reasonably be used to identify you, for purposes such as analyzing trends or enhancing our services.
4. How We Protect Your Information
We implement a variety of security measures to protect your personal information. These include:
- Data Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive information during transmission, such as payment details.
- Access Controls: We restrict access to your personal information to authorized employees, contractors, and service providers who need it to perform their job duties.
- Regular Security Assessments: We regularly review our security practices and update our policies to enhance protection against unauthorized access, data breaches, and other threats.
- Secure Payment Processing: We use reputable third-party payment processors that comply with industry standards to ensure your payment information is processed securely.
Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access and Update: You have the right to access the personal information we hold about you and to request corrections of any inaccuracies. You can update your information by logging into your account or contacting us directly.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or contacting us. Even if you opt-out of marketing, you may still receive non-promotional communications, such as order confirmations and updates.
- Data Portability: You may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions, such as when the information is required for legal or business purposes.
- Cookies Management: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device. They help us remember your preferences. They also recognize you on future visits.
- Types of Cookies We Use: We use essential cookies, performance cookies, functionality cookies, and targeting/advertising cookies. You can learn more about these cookies and manage your preferences in our Cookie Policy.
- Managing Cookies: Most web browsers allow you to control cookies through their settings. You can choose to accept or reject cookies, or be notified when a cookie is being set. However, please note that disabling cookies may impact the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Industry Modernism does not knowingly collect or ask for personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. We will do this promptly. If you believe that we might have any information from or about a child under 13, please contact us.
9. International Transfers
Our services are operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States and the application of U.S. laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes by posting the updated Privacy Policy on our website with the new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Industry Modernism
Showroom and Warehouse Location: Hudson Mall, 701 Route 440 South, Jersey City, New Jersey 07304
Phone: (201) 690-0282
Email: cs@industrymodernism.com
Website: www.industrymodernism.com
By using our website and services, you consent to the collection, use, and sharing of your personal information. This is described in this Privacy Policy. Thank you for trusting Industry Modernism with your personal information.