1. What is Industry Modernism?
Industry Modernism is a USA-based furniture company offering a curated selection of modern and contemporary furniture. We aim to provide high-quality products and exceptional customer service to enhance your living spaces.
2. Where is Industry Modernism located?
- Showroom and Warehouse Address:
Hudson Mall, 701 Route 440 South, Jersey City, New Jersey 07304
3. How can I contact Industry Modernism?
- Phone: (201) 690-0282
- Email: cs@industrymodernism.com
- Website: www.industrymodernism.com
4. What types of products do you offer?
We offer a wide range of modern furniture including sofas, chairs, tables, beds, and storage solutions. We also provide accessories to complement your furniture choices.
5. How do I place an order?
You can place an order directly on our website by selecting the items you wish to purchase and following the checkout process. Alternatively, you can contact us via phone or email for assistance with placing an order.
6. Do you offer customization options?
Yes, we offer customization on select furniture pieces. Please contact our customer service team for details on customization options and availability.
7. What are your payment methods?
We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and financing options through our partner services.
8. What are your shipping options and rates?
We offer several shipping options including standard shipping, next-day shipping, and home delivery with White Glove service. Shipping rates vary based on the destination, order size, and shipping method. For detailed information on shipping options and rates, please refer to our Shipping Policy on our website.
9. How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier’s website.
10. What is your return policy?
If you are not completely satisfied with your purchase, you can initiate a return within 30 days of receiving your order. Returns must be in original condition with packaging. Shipping and delivery charges are non-refundable. For detailed return instructions and policies, please refer to our Returns Policy on our website.
11. How do I request a return or exchange?
To request a return or exchange, please contact our customer service team via email or phone. Provide your order details and reason for the return or exchange. Our team will guide you through the process.
12. Can I cancel my order?
Orders can be canceled only if they have not yet shipped. Once an order has been shipped, cancellation is not possible. Please contact our customer service team as soon as possible if you wish to cancel an order.
13. Do you offer assembly services?
We offer assembly services with our White Glove delivery option. Assembly is included for eligible items. For other delivery options, assembly services may be available for an additional fee.
14. How do I contact customer service?
You can reach our customer service team by:
- Phone: (201) 690-0282
- Email: cs@industrymodernism.com
15. Do you have a showroom where I can see the furniture?
Yes, you can visit our showroom located at Hudson Mall, 701 Route 440 South, Jersey City, New Jersey 07304. Our team will be happy to assist you and help you find the perfect furniture for your needs.
16. What if I have a problem with my furniture?
If you encounter any issues with your furniture, please contact our customer service team immediately. We will assist you with resolving the issue, which may include repair, replacement, or other solutions depending on the nature of the problem.
If you have any other questions or need additional information, please do not hesitate to contact us. We’re here to help!
Industry Modernism
Showroom and Warehouse Address: Hudson Mall, 701 Route 440 South, Jersey City, New Jersey 07304
Phone: (201) 690-0282
Email: cs@industrymodernism.com
Website: www.industrymodernism.com